Privacy Policy

TacticalFrame ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our tactical analysis services for competitive esports teams.

1. Information We Collect

We collect information in several ways to provide and improve our tactical analysis platform:

• Contact and Inquiry Data: When you submit a diagnostic questionnaire, contact form, or team submission portal request, we collect your name, email address, phone number, team name, and any tactical information or scrim footage details you provide to help diagnose coordination breakdowns.
• Account Information: If you create an account to access role-specific diagnostic tools, decision matrices, or feedback services, we collect login credentials and profile information you voluntarily provide.
• Uploaded Content: Teams may upload scrim footage, video clips, or tactical diagrams through our submission portal. We collect and store this content along with metadata about the submission (timestamp, file type, team identifier).
• Usage Data: We automatically collect information about how you interact with our platform, including pages visited, time spent on sections, diagnostic tools accessed, and features used. This helps us understand which tactical frameworks and decision matrices are most valuable.
• Device and Technical Data: We collect information about your device type, operating system, browser type, IP address, and referring website to maintain platform security and optimize performance.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to remember your preferences, maintain session information, and analyze platform usage patterns. You may control cookie settings through your browser.

2. How We Use Your Information

TacticalFrame uses collected information for the following purposes:

• Delivering tactical analysis services, including diagnostic questionnaires, annotated scrim feedback, and role-specific decision frameworks tailored to your team's coordination challenges.
• Responding to your inquiries, support requests, and team submissions with structured feedback on positioning errors, utility timing, economy management, communication gaps, and anti-strategy vulnerabilities.
• Improving our platform by analyzing which diagnostic tools, decision matrices, and coaching frameworks are most effective for addressing tactical shooter team coordination breakdowns.
• Maintaining account security and preventing fraud or unauthorized access to your team's tactical submissions and feedback.
• Sending service updates, policy changes, and platform announcements relevant to competitive esports analysis.
• Aggregating anonymized data to develop better tactical assessment rubrics and ability timing decision matrices.

3. Legal Basis for Processing (GDPR)

As TacticalFrame operates in Hungary and serves users across the European Union, we process personal data in accordance with the General Data Protection Regulation (GDPR). Our legal bases for processing include:

• Contractual Necessity: Processing required to provide tactical analysis services you have requested.
• Legitimate Interest: Improving platform functionality, preventing fraud, and analyzing service usage to enhance decision frameworks and diagnostic tools.
• Consent: Where you have explicitly consented to receive marketing communications or participate in research about tactical coaching effectiveness.
• Legal Obligation: Compliance with applicable Hungarian and EU data protection laws.

4. Sharing of Information

We do not sell your personal data. However, we may share information in the following circumstances:

• Service Providers: We may engage third-party processors (such as hosting providers, email delivery services, or analytics platforms) who assist in operating our website and delivering tactical analysis services. These processors are contractually obligated to use your data only as necessary to provide services and maintain confidentiality.
• Team Feedback (With Consent): If you submit scrim footage or tactical problems, we may use anonymized or redacted versions of your submission to develop case studies or improve our diagnostic frameworks, unless you explicitly opt out.
• Legal Requirements: We may disclose information if required by law, court order, or government request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: If TacticalFrame is acquired, merged, or undergoes asset sale, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your data.

5. Data Retention

We retain your personal data for as long as necessary to provide services and fulfill the purposes outlined in this policy. Specifically:

• Contact and inquiry data are retained for the duration of your engagement with TacticalFrame and for up to two years after your last interaction, unless you request deletion.
• Uploaded scrim footage and tactical submissions are retained for the period specified in your service agreement or until you request deletion, whichever comes first.
• Usage and analytics data are typically retained for up to 12 months to analyze platform effectiveness and improve diagnostic tools.
• Account information is retained as long as your account is active and for up to one year after account closure for compliance and dispute resolution purposes.

You may request deletion of your data at any time, subject to legal retention obligations.

6. Your Privacy Rights

Depending on your location, you have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your personal data, subject to legal retention requirements.
• Right to Restrict Processing: You may request that we limit how we use your data while you resolve a dispute or exercise other rights.
• Right to Data Portability: You may request a copy of your data in a structured, commonly used format for transfer to another service.
• Right to Object: You may object to certain processing activities, including direct marketing and analytics.
• Right to Withdraw Consent: If processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us using the information provided in the Contact Us section below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze platform usage:

• Essential Cookies: Required for platform functionality, session management, and security.
• Performance Cookies: Help us understand how you use TacticalFrame to improve our tactical analysis tools and user interface.
• Preference Cookies: Remember your settings and preferences for diagnostic tools and decision frameworks.

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to access or use specific features of our platform.

9. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by TacticalFrame. This Privacy Policy applies only to information collected through our platform. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external sites before providing personal information.

10. Children's Privacy

TacticalFrame is not intended for users under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected data from a child under 13, we will delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

TacticalFrame is based in Budapest, Hungary. If you access our platform from outside Hungary or the European Union, your information may be transferred to, stored in, and processed in Hungary and other countries where we operate. By using TacticalFrame, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We ensure that such transfers comply with applicable data protection regulations, including GDPR.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:

We will respond to your request within 30 days or as required by applicable law.

13. Policy Updates

TacticalFrame may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date below. Your continued use of TacticalFrame following such notification constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.

Last Updated: January 2026